Frequently Asked Questions

All of our hats are handcrafted by us in our studio on the mediterranean Island Mallorca - made with love and appreciation for traditional hat-making techniques.

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We offer bespoke custom hats as well as customised ready-to-wear hats. Learn more about bespoke custom hats and our current collections.

To measure your hatsize properly is significant for a perfect fit as well as making sure your headform is correctly measured.

A too big hat is an easy fix - use the hat fillers provided in your shipping box and adjust them. If your hat is slightly too small we recommend a hat stretcher.

When the hat is too small caused by wrong measurements you return the hat and we redo it for 30% of the original price.

Because the best is what we aim for! And absolutely nothing compares to the fine Ecuadorian toquilla straw. Toquilla hats became known to the world as Panama Hats, because they were used by the workers who were building the Panama Canal. When in 1906, US President Theodore Roosevelt wore an Ecuadorian toquilla straw hat during a visit of the Panama Canal, the photos went around the world and finally established the current name "Panama hat". However, Panama Hats have always been woven by artisans in Ecuador with the fine toquilla straw, which grows on the Ecuadorian coastal region. 

Since 2012 the traditional weaving of the Panama Hat in Ecuador is part of the UNESCO’S list of Intangible Cultural Heritage of Humanity.

We source the best handwoven hat bodies you can find all over Ecuador and finally craft our unmistakable hats by hand in Mallorca. 

We believe in sustainability over fast fashion and certainly a hat that lasts for generations will win the long term race from an ethical perspective even though it’s not non animal - wool might seem to be an alternative but its common for wool hats to misshape and decay.. The expensive and robust fur felt is the up-cycling of rabbit skin, a byproduct of the food and animal food industry as the fur would go unused and be send straight to landfill. Fur felt comes with the ability to be shaped and reshaped by hand. Furthermore it keeps its shape, is naturally water resistant and doesn’t start smelling when getting wet. The resurgence of a traditional craft is a counterpoint to the mainstream fast fashion world where the global players pretend to act in nothing but the best interest of the planet. We are 100% convinced that our philosophy of quality custom hat fashion is humane, and respectful to mankind as well as animals.

All of our felt hats are made of 100% rabbit fur ethically sourced in Europe. To craft our straw hats we use highest quality Ecuadorian straw ornately woven in Ecuador. 

A selection of finest leather and fish skin. High performance silk cord. A variety of hatbands made in Germany as well as scottish tweed hatbands. Also finest silk bands made in Italy as well as vintage woven and cotton fabrics.

Our felt hats are naturally water resistant but not 100% waterproof. It’s fine to wear them in the rain and snow but they shouldn’t get fully soaked. With a flat brim - rest it on the brim for a full day and put some books on top, if your hat has a turned up brim (cowboy hat) - let it dry resting on the crown.

Straw hats are not made to be worn in the rain and any contact with water will deform your straw beauty and shorten its lifespan.

If you don't wear your hat, rest it on the crown or hang it on a stand, hook or rack. Don't leave the hat in the car as it can overheat and deform. We recommend a hat brush to wipe off dust and a sandpaper to rub out stains on felt hats - however for straw hats a dry cloth and patience are your best friend.

Where craftsmanship meets unique design. We handcraft our hats the traditional way in Mallorca. Using century-old techniques and only the finest materials, we guaranty that every hat of ours is unique. Our modern, simplistic designs are unmistakable and have become trendsetters in the world of high-end wide-brim hats.